Terms and Conditions

Trading Terms and Conditions


These are the terms of business which govern the contract between you and School of Electronic Music Limited (incorporated in England & Wales with company number 10380731 and registered office address 220 Chapel Street, Manchester, M3 5LE) (hereafter "we", "us", "our", “SEM”, “SEM Online” or “School of Electronic Music”) for any products or services which you purchase from us, including the following (our "Products"):


(i) School of Electronic Music online courses  (“SEM Courses"); and

(ii) Videos, software projects, presets, samples, written material ("Digital Content")


whether or not they are made available to purchase through our website or through software which we make available to you from time to time (together, the "Service").


iii) SEM Courses are defined as the combination of the modules comprised within it ie. ‘Music Production Ultimate Course’ is a Course (comprising of six modules). Modules included in part of a larger Course are not for the purposes of these terms and conditions defined as individual Courses - they are modules. For example, the Basics of Music Production module is one of six modules within the Music Production Ultimate Course. 


iv) Point iii) is an important distinction. On the training website we use, SEM’s Courses are categorised on the website as ‘Bundles’ and SEM’s Modules are categorised as ‘Courses’. 


v) If you had enrolled for and started a Course, you would not be entitled to a refund for modules not yet started. See section 3 for further details. 


vi) You will have access to purchased Services for 3 calendar months after your last module ends. 


vii) If you have Ableton Live 10 Suite included with your course, this will be issued to you: on the first lesson (if you have paid advanced), or after the second payment has been received (if you are on a monthly payment plan). If your monthly payments are late, SEM reserves the right to withhold the Ableton Live 10 Suite licence until full fees have been received on the monthly instalment plan.


Please be sure to make informed purchases. Each product and Course is clearly labelled with what it contains and what software, equipment and skill level is required.


If you are in any doubt as to the suitability of the product you are ordering, please speak with a School of Electronic Music Course Advisor directly before you purchase to ensure that it is suitable for your purposes.


Prices are subject to change without notice. All trademarks are the property of their respective companies. All rights reserved. All information was correct at time of going to print, errors and omissions excepted.


These terms should be read in conjunction with our website ‘Registered User’ terms of use and our privacy policy.


Please note that all Services are licensed to you and not sold. 


Your use of the SEM Courses is subject to our SEM Acceptable Use Policy which is available here within this document.



1. ORDERS AND OUR CONTRACT WITH YOU


1.1 When the contract for a purchase comes in force. 

Our acceptance of your order will take place when your order is placed after the checkout page. At this point a contract will come into existence between you and us. Please note we may reject an order if we are unable to accept it, which may be due to an error in the price or description of that Service, unavailability or technical problems, in which case we will inform you, and not charge you (and will refund you if your payment has already been made).


2. OUR PRODUCTS AND SERVICES


2.1 Updates to digital content. We may update or require you to update Digital Content, provided that the Digital Content shall always match the description of it that we provided to you before you bought it.


2.2 School of Electronic Music online courses (SEM Courses). The following terms apply to your use of any SEM Courses:


2.2.1 SEM Courses are for your personal use only, on an "as is" basis and all use must be in accordance with these terms and conditions. 


2.2.2 We will use reasonable efforts to make the SEM Courses are available to you throughout the duration of your training. We warrant only that the SEM Courses, when made available by us, shall be of satisfactory quality, as described and fit for purpose. Please note that we may need to carry out scheduled and emergency maintenance from time to time, in which case our supply of the SEM Courses may be suspended temporarily as described further at clause 3.5.


2.2.3 The SEM Courses platform is not a back-up service, and should not be relied on as such. While the SEM Courses platform may enable you to access your audio, you shall ensure that you maintain your own independent back-up of your audio, and we shall not be responsible for the loss of copies of your audio if you do not.


2.2.4 You acknowledge that the Internet is not a secure medium, and we shall not be liable in any amount or kind of loss or damage due to viruses or other malicious software that may infect your computer equipment, software, data or other property caused by persons accessing or using the Service (save to the extent that damage to your device or other digital content which you own is caused by the Service as a result of our failure to use reasonable care and skill in which case you may be entitled to compensation or we may be obliged to repair your device).


2.2.5 We do not warrant that the operation of our Service will be uninterrupted or error free or that any error or interruption can or will be corrected. We reserve the right to suspend the SEM Courses at any time where reasonably necessary for us to comply with our legal obligations or where you breach these terms and conditions.


2.2.6 We may terminate your access to SEM Courses immediately, provided that we shall refund to you any amounts you have paid in advance for use of the Service after termination.


2.2.7 Where we have offered you a SEM Course for free without payment, we may suspend or terminate it at any time, for any reason, and without liability to the extent permitted by law.


3. YOUR RIGHTS TO END THE CONTRACT


You can end your contract with us as follows. (PLEASE NOTE: your right to end your contract is subject to certain important exclusions, which are set out below. Please check these carefully.) 


3.1 Your rights when you end the contract will depend on when you decide to end the contract


3.1.2 If you want to end the contract because of something we have done or have told you we are going to do, see clause 3.2;


3.1.3 If you have just changed your mind about the Service, you may be able to get a refund as set out in clause 3.3 if you are within the 14-day cooling-off period, but this may be subject to deductions; 


3.1.4 In all other cases (if we are not at fault and there is no right to change your mind, outside of the cooling-off period), see clause 3.6.


3.2 Ending the contract because of something we have done or are going to do. If:


3.2.1 we have told you about an upcoming significant change to the Service or these terms which you do not agree to;


3.2.2 we have told you about an error in the price or description of the Service you have ordered and you do not wish to proceed;


3.2.3 there is a risk that supply of the Service may be significantly delayed because of events outside our control; 


3.2.4 we have suspended the Service for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than two weeks; 


3.2.5 Then you have a legal right to end the contract because of something we have done wrong, you may end the contract and we will refund you in full for any Services which have not been provided. 


3.2.6 Should the Ableton Live 10 Suite licence have been included in your training and given to you, the price of this will be factored in as £539. The cost of this licence will be offset against the cost of any refunds to you, should the refund be because of something we have done or have told you we are going to do. 


3.3 Exercising your right to change your mind (Consumer Contracts Regulations 2013). 

For our Online Courses and Services provided by School of Electronic Music, you have a legal right to change your mind within 14 days and receive a refund, although please see clause 3.4. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms. 


3.3.1 Once you have enrolled on a Course, you have 14-days to change your mind as long as your Course has not begun within this 14-day period. Please refer to section 4 for ways to contact us to cancel your Course.


3.4 IMPORTANT: When you do not have the right to change your mind. You do not have a right to change your mind in respect of:


3.4.1 Courses or Services after you have started to download, watch or stream these. For example, once the first lesson of your SEM Course has begun, the Course is then fully non-refundable. At this point you will lose the right to cancel your Services and the right to cancel any monthly instalment payment plans. Refunds cannot be given out for each of the modules within the course that are not started, in relation to point iii)


3.5 If you have bought our Service, such as enrolling for a SEM Course, you have 14 days from enrolment in which to change your mind, assuming the first lesson of your Course has not begun within this 14-day period. Should the Course start date begin within this cooling off period, then your right to change your mind will be invalidated.


3.5.1 Once we have completed the Services, you cannot then change your mind and request a refund. 


3.5.2 If you cancel after we have started the Services, you are still liable to pay us for the Services for the full Course in relation to 3.4.1. 


3.5.3 This also accounts for if you are on a monthly instalment plan for your payments. All of your payments will be due as normal, even if you decide to cancel our Services, if you are outside of your 14-day cooling off period, your Course has started, and if it is not due to something we have done in relation to 3.1.2. Payment plans are only offered as a way to spread the cost, it does not negate that the full fees for Services are still due. 


4. HOW TO END THE CONTRACT WITH US (INCLUDING IF YOU HAVE CHANGED YOUR MIND)


4.1 Tell us you want to end the contract. If you are entitled to end the contract with us (see clause 4) and wish to do so, please let us know by doing one of the following: 


4.1.1 Email. Email us at: [email protected]


4.1.2 By post. Or simply write to us at the address above, including details of what you enrolled for, when you enrolled, and your name and address. 


4.2 Should your refund be due, as per 3.1.2 or 3.1.3, we will refund you the price you paid for the Services by the method you used for payment. However, we may make deductions from the price, as described below.


4.3 Deductions from refunds if you are exercising your right to change your mind. If you are exercising your right to change your mind: 


4.3.1 We will deduct from any refund an administration fee of £25. 


4.3.2 We will also deduct £539 for the cost of Ableton Live 10 Suite licence should this have been issued to you. It is not possible for us to accept returns of the  Ableton Live 10 Suite licence. 


4.4 We will make any refunds due to you within 14 days of your telling us you have changed your mind.


5. PRODUCTS INCLUDED WITH TRAINING

5.1 Ableton Live 10 Suite is provided to students enrolling on our Music Production Enhanced Online Course, and our Music Production Ultimate Online Course. 


5.1.2 The cost of Ableton Live 10 Suite is valued at £539.


5.2 If you are enrolled on either of these courses and have paid in advance, then we will issue the Ableton Live 10 Suite licence to you after your 14-day cooling off period has been completed, or on your Course Start date - whichever comes first. 


5.2.1 Should the date of your first Course lesson be within the 14-day cooling off period, on the date of your first course lesson you will lose the right to cancel your Services. After this point, we can then issue the Ableton Live 10 Suite licence.


5.3 If you are enrolled on either of these courses and are paying in instalments for the Services, then we will issue the Ableton Live 10 Suite licence to you only after a minimum of 2 course instalments have been received. 


5.3.1 Should you wish to pre-pay these instalments early to receive the Ableton Live 10 Suite licence, please be aware that we cannot issue the Ableton Live 10 Suite licence until after your 14-day cooling off period has been completed, or your Course first lesson starts, whichever comes first. At this point you will lose the right to cancel your Services. We can then issue your Ableton Live 10 Suite licence.


5.4 It is not possible for us to have Ableton Live 10 Suite returned to us in exchange for funds. We do not accept refunds of Ableton Live 10 Suite licences.


6. OUR RIGHT TO END THE CONTRACT


6.1 We may end the contract if you break it. We may end the contract for Services at any time by writing to you if:


6.1.1 you do not make any payment to us when it is due and you still do not make payment within three days of us reminding you that payment is due;


6.1.2 you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the Services;


6.1.3 you do not, within a reasonable time, allow us to supply the Services to you;


6.1.4 you do not comply with the terms of a licence applicable to your use of Digital Content, or with these terms and conditions.


6.2 You must compensate us if you break the contract. If we end the contract in the situations set out in clause 6.1 (or if you decide to end the contract for the reasons set out at 3.1.2 or 3.1.3 by writing to us) we will refund any money you have paid in advance for Products and Services we have not provided, but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.


7. IF THERE IS A PROBLEM WITH THE SERVICES


7.1 How to tell us about problems. If you have any questions or complaints about the Services, please contact us by telephoning us on +44(0)161 844 4722, by writing to us at [email protected] or to School of Electronic Music, 220 Chapel Street, Manchester, M3 5LE.


7.2 For detailed information on your rights as a consumer, please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06.


8. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU USING THE PRODUCTS AS A CONSUMER


8.1 We shall not be liable to you for:


8.1.1 death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);


8.1.2 fraud or fraudulent misrepresentation;


8.1.3 breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; or


8.1.4 defective products under the Consumer Protection Act 1987; or


8.2 Except to the extent expressly stated in Clause 8.1 all terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and sections 3 to 5 of the Supply of Goods and Services Act 1982 are excluded.


8.3 Subject to Clause 8.1:


8.3.1 we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, loss of data, or any indirect or consequential loss arising under or in connection with any contract between us; 


8.3.2 we shall have no responsibility to you in respect of the quality or performance of the Digital Content which is developed and made available to you by our third party licensors for whom we act as a reseller; and


8.3.3 our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total sums paid by you for Products under such contract.


9. HOW WE MAY USE YOUR INFORMATION


9.1 Please see our privacy policy.


10.1 OTHER IMPORTANT TERMS


10.2 We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. 


10.3 You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.


10.4 Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.


10.5 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.


10.6 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.


10.7 Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts. The foregoing is subject to mandatory consumer protections which apply in your country, which may offer you additional rights.


10.8 Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to consider an alternative dispute resolution provider. In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform.


ACCEPTABLE USE POLICY


1. You agree and undertake that you will not post, communicate, employ, transmit or make available to or through our website or in the course of using the SEM Courses any statement, material, communication or other content which:


1.1.1 is unlawful or which gives rise to civil or criminal liability;


1.1.2 infringes the intellectual property or other rights of any third party;


1.1.3 in the case of uploading material using our Services, comprises any content other than audiovisual material related to music;


1.1.4 involves exploitative behaviour, through but not limited to, third party programs, bots, scripts or other means which are reasonably prohibited by us from time to time, or which take advantage of bugs, unintended errors, or features that have not been documented, to access restricted parts of our website or services;


1.1.5 is technically harmful such as computer viruses, worms, logic bombs or other malicious software or harmful data;


1.1.6 is aimed at persons under the age of 18 or which seeks or attempts to make any arrangement to meet a person under the age of 18;


1.1.7 is abusive, seditious, sexist, pornographic, homophobic, defamatory, libellous, discriminatory, obscene or racist;


1.1.8 harasses any person;


1.1.9 may be deemed a marketing or commercial communication or promotes the products or services of any person;


1.1.10 contains any restricted material, including but not limited to passwords, medical information or confidential information of any person; or


1.1.11 solicits, promotes, invites, encourages, advocates, incites or provokes any or all of the foregoing.


1.2 You authorise us to remove, restrict, suspend or alter any of the material which you supply to us through our website or services, in our sole and absolute discretion, including but not limited to content which conflicts with the terms of this acceptable use policy.


1.3 If you discover material which you believe contravenes this acceptable use policy or is otherwise objectionable please notify us at [email protected].

Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat personal information we collect from you through the website, or through such School of Electronic Music services as we might make available to you from time to time.


1. What information do we collect?


We may collect, store and use the following kinds of personal data:

  • information about your visits to and use of this website;

  • information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services or those of third parties which are made available through our website or services;

  • information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications;

  • and any other content you submit to us via the website or our services (collectively, "Your Content"), such as comments, enquiries, marketing preferences, and other information concerning your use of the website or our services.


2. Information about website visits


We may collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.


We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.


We may send a cookie which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you. For more information regarding our use of cookies please refer to section 5 below.


Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookie by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector.) This may, however, have a negative impact upon the usability of many websites, including this one. This processing is undertaken in pursuit of our legitimate interest in improving our products and services.


3. Using your personal data


Personal data submitted on this website or through our services will be used for the purposes specified in this privacy policy or in relevant parts of the website.


In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to:

  • process your orders, register and administer your user account, and enable you to log in and use the website and our services (this processing is undertaken on the legal basis that it is necessary for us to perform our contractual obligations to you);

  • if you purchase a third party's product through our website or service, we may disclose your name and/or email address to that third party if such disclosure is required in order to allow you to obtain and use a licence key for that product from that third party (this processing is undertaken on the legal basis that it is necessary for us to perform our contractual obligations to you);

  • improve your browsing experience by personalising the website (this processing is undertaken in pursuit of our legitimate interest in improving our products and services);

  • send information (other than marketing communications) to you which we think may be of interest to you by post or by email or similar technology (this processing is undertaken either where necessary for us to perform our contractual obligations to you, or in pursuit of our legitimate interest in helping you to make the best use of our products and services);

  • send to you marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing us at [email protected]) (this processing is undertaken in pursuit of our legitimate interest in promoting our products and services); 

  • and to generally run and improve the website and our services (this processing is undertaken in pursuit of our legitimate interest in improving our products and services).


We may also process your personal data for the following purposes:


Moderation and public information

In connection with user posting, commenting and reviewing or similar functionality (where this functionality is made available), certain of your content may be shared with other users or become publicly available. You may be able to select, in some cases, specific recipients (for example, if you are posting a comment to a particular group only) and then only those recipients will receive it, however, in all other cases, the information may be made publicly available.

This processing is undertaken on the legal basis of performance of a contract (being our terms of use with you) and our legitimate interests, being our commercial interests in providing you with enhanced user functionality (such as, for example, the ability to post, comment or review (where applicable)). To respond to your enquiries and requests for support, we may process your content so we are able to properly respond to your enquiries, in accordance with the terms of use agreed between us. As part of this we may also share your content with suppliers who may assist us with managing support queries.


For the above purposes, processing is carried out so we can perform our contractual obligations (being our terms with you) and in pursuit of our legitimate interests, being our commercial interests to respond to your queries and requests for support. 


To prevent fraudulent or illegal activity, we may process your content in pursuit of our legitimate interests of ensuring that your use of our services is lawful and in compliance with our agreement (being the terms of use agreed between us), to prevent disruption to our services, to enforce our rights, to protect any individual or otherwise to ensure our compliance with our legal obligations. 


To help us to improve the service and fix problems

We may process your content so we can analyse and improve our services, and also for us to develop new services. As part of this we may also share this information with suppliers who may assist us. This processing is necessary for us to pursue our legitimate interests, being our commercial interests of: (i) ensuring our services function properly so you and other users have the best experience; (ii) improving the quality of our services, and providing a better experience to our users; and (iii) identifying and correcting any bugs or problems with the service. 


To help us to understand your usage of the Online Services

We may process your content to understand how users use our services, and to compile statistical reports regarding that activity, as well as understanding how users access content in our services (including what users are searching for, what they download and audition, what they store in the School of Electronic Music repository). This processing is necessary for us to pursue our legitimate interests, being our commercial interests in continually improving the services, understanding and fixing problems (such as when users may be unable to easily access or enjoy content) and to improve our future products and services. 


To keep you up to date, where you have consented, or where it is otherwise lawful to do so, we may use your content to send you emails in order to keep you informed of news and products. You can withdraw your consent at any time by letting us know by email.


We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.


4. Antispam Policy


Newsletter Subscriber

A registered user is added to our Newsletter Subscribers database when he/she leaves the "Yes. I want to subscribe to the School of Electronic Music newsletter" option ON, on our registration page. After completing our registration process which involves clicking an activation link sent to his/her email account the user becomes a Newsletter Subscriber. Our email communication with our Newsletter Subscribers is based solely on their permission.


What Is Spam?

Spam is unsolicited email also known as Unsolicited Commercial Email (UCE). It involves emails sent to users who:

  • Have no association with the sender 

  • Have registered an account but not opted in to receive commercial emails  

  • Have previously opted in but then opted out of receiving commercial emails

  • It is also email communications without a valid reply-to address.


Email Communications

School of Electronic Music does not send spam - ever. The goal of our existing email communications is to inform our Newsletter Subscribers of school news, and developments with our courses. Our Newsletters may also include the links to our new products, information about promotions and latest news from our industry.


We do not sell or distribute (for financial gain or for free) or otherwise disclose any partner or customer e-mail addresses to any third parties except when legally required. Every newsletter contains an Unsubscribe link at the top of the message.


Necessary Communication

There are situations which, by their own nature, require us to send you emails. These may include:

  • Sending a message via email with the link to activate your account at School of Electronic Music

  • Sending you invoices for each completed transaction on our website. 

  • Sending you emails concerning technical, legal and course support matters.

Please make sure you do not flag School of Electronic Music as 'Spam' or 'Unsolicited' in your email application. When you register and do not find an activation email in your inbox, check your spam folder.


When you get in contact with us (for example by email or via a form on the website) we will keep records of what is communicated. This is to ensure we have a record of our discussion for future reference and so we can improve the website. 


5. Cookies, Beacons and Tracking


Our website uses 'cookies' and similar technologies. Cookies are small text files that are placed on your computer and mobile device by software that you install. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies may also be stored in your internet browser by or on behalf of third parties, such as Google or providers of advertising services.


We use cookies/beacons in the following ways:

  • Authentication 

  • To log you into our website and service and keep you logged in (as necessary for us to perform our contractual obligations to you). 

  • Preferences 

  • To remember information about you such as your preferred language and configuration (as necessary for us to perform our contractual obligations to you). 

  • Analytics 

  • To help us understand how you use our website and services, and how often, so we can improve them to deliver a better experience for our users. 

  • To carry out research and statistical analysis to help improve our content, products and services. In each case, in pursuit of our legitimate interests in improving our products and services. 

  • Retargeting 

  • We may use cookies to display advertisements to you about products and services we offer, which we think will be of interest to you based upon your previous use of our Website. We only do this where you have provided us with your consent.


We use analytics to collect and store anonymous statistical data about our users' use of the website. Some of the cookies we use are essential for parts of the website to operate and have already been set. You may delete and block all cookies, but parts of the website may not work properly.


For more information about cookies, please visit allaboutcookies.org. If you do not wish for us to use cookies when you use the Website, please adjust your Internet browser settings to decline cookies (your computer's help documentation should tell you how to do this). If you choose to decline cookies, some parts of the website may not work properly. By using the website, you agree to our use of cookies as described above.


If you want to learn about how to opt out of Google's use of cookies, please visit  https://tools.google.com/dlpage/gaoptout/or your Google Ads Settings (www.google.com/settings/ads). The Google Analytics terms of service can be accessed here:  www.google.co.uk/analytics/terms/us.html. 


6. Other disclosures


In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

  • to the extent that we are required to do so by law;

  • in connection with any legal proceedings or prospective legal proceedings;

  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

  • if we buy or sell, or are negotiating the purchase or sale, of any business or assets, in which case your personal information may be shared with the purchaser or seller for that purpose (such processing is undertaken in pursuit of our legitimate interests in dealing in the purchase or sale of such business or assets).

We may anonymise information about you (so that you cannot be identified from it by third parties) and provide that information to third parties for the purposes of marketing analysis or to market the website or our services (for example, by letting our business partners know that 50 male individuals from a particular country viewed their product during a particular time period).

Except as provided in this privacy policy, we will not provide your information to third parties.


7. International data transfers


Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. This includes transferring your data to, and storing it at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or our suppliers. These staff or suppliers may be engaged in the processing of your orders, payments or the provision of support services.


Where your personal data is transferred outside of the EEA to a territory not subject to an adequacy decision by the European Commission, we have agreements in place with the relevant parties which include either (i) standard data protection clauses adopted by the relevant data protection regulator and approved by the European Commission or (ii) standard data protection clauses adopted by the European Commission, to ensure that appropriate safeguards are used to protect your personal data. Alternatively, we may put in place other appropriate safeguards. If you require more information about these safeguards, you can contact us.


8. Security of your personal data


We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.


We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

You are responsible for keeping your passwords confidential. We will not ask you for your passwords.


9. Data retention


In accordance with data protection laws and good commercial practice, we do not retain data in a form that permits identification of the person(s) to whom it relates for any longer than is necessary.


10. Children


We do not knowingly solicit information from, or market to, children under the age of 13. In the event that we learn that we have collected personal data from a child under 13 years of age, we will delete that information as quickly as possible. If you believe we have information from or about a child under 13, please contact us by email. 


11. Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.


12. Your rights


You have the following rights over the way we process personal data relating to you, as set out in the list below. We aim to comply with requests (which may be sent by email to [email protected]) without undue delay and within one month at the latest. 


  • Ask for a copy of personal data we are processing about you and have inaccuracies corrected or request erasure. You have the right to request a copy of the personal data we hold about you and to have any inaccuracies corrected. 

  • You can download a copy of your information by following the instructions in your account settings (where this functionality is made available). Where this functionality is not available you can request a copy by email. We will use reasonable efforts, to the extent required by law, to comply with any request to supply, correct or delete personal data held about you on our files (and request that any third parties to whom it has been disclosed to do the same). 

  • Object to us processing personal data about you.


You can ask us to restrict, stop processing or delete your personal data if:

● you consented to our processing the personal data and have withdrawn that consent;

● we no longer need to process that personal data for the reason it was collected;

● we are processing that personal data because it is in the public interest or it is in order to pursue a legitimate interest of ours or a third party, you don't agree with that processing and there is no overriding legitimate interest for us to continue processing it;

● the personal data was unlawfully processed;

● you need the personal data to be deleted in order to comply with legal obligations; and/or

● the personal data is processed in relation to the offer of a service to a child. You may be able to delete your accounts by following the instructions in your account settings, where applicable. You can also request account deletion by email. Obtain a machine-readable copy of your personal data, which you can use with another service provider

● If (i) we are processing data in order to perform our contractual obligations to you or because you consented and (ii) that processing is carried out by automated means, we will help you to move, copy or transfer your personal data to other IT systems.

● If you request, we will supply you with the relevant personal data in CSV format. Where it is technically feasible, you can ask us to send this information directly to another IT system provider if you prefer. Make a complaint to a Supervisory Authority

● If you are unhappy with the way we are processing your personal data, please let us know by contacting us via our support services or by email.

● If you do not agree with the way we have processed your data or responded to your concerns, an alternative is to submit a complaint to a Data Protection Supervisory Authority. Contact information for the Information Commissioner's Office is available here:https://ico.org.uk/. 


13. Third party websites

The website contains links to other websites. We are not responsible for the privacy policies of third party websites.


14. Financial Information

The website does not store your credit card and payment details on our server. The website retains details of your purchases and purchased products in your profile, but no sensitive details relating to your payment methods are stored or handled by School of Electronic Music.


15. Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to [email protected] or by post to:

School of Electronic Music, 220 Chapel Street, Manchester, M3 5LE. +44(0)161 833 4722



Terms of Use - Registered User


Any person or entity ("User"), registered to use or access the sites at online.schoolofelectronicmusic.com and schoolofelectronicmusic.com (“Sites”) or any information contained within the sites, agrees to and is bound by the following terms and conditions of this registered user agreement ("Agreement"):


1. CONTRACTING PARTIES

When you register with either Sites, you are contracting with School of Electronic Music Limited, of 220 Chapel Street, Manchester, M3 5LE. School of Electronic Music Limited is referred to in these terms and conditions as "we", "us", "our", “SEM”, “SEM Online”, or “School of Electronic Music”.


2. PASSWORDS


You agree: to keep your password secure and confidential and to not allow anyone else to use your email address or password to access the Sites; to not do anything which would assist anyone who is not a registered User to gain access to any secured area of the Sites, and; to not create additional registration accounts for the purpose of abusing the functionality of the Sites, or other users, or to seek to pass yourself off as another User. If you think someone else has obtained your account details, please let us know immediately and we will close your account as quickly as possible. You will be responsible to the School of Electronic Music and to others for all activity that occurs under your registration account.


3. YOUR PERSONAL INFORMATION


You agree to provide only true, accurate and complete information to us and/or the Sites. Any personal information provided by Users will be treated with appropriate care and security in accordance with our Privacy Policy.


4. CONTENT


Your use of the Sites and/or all content contained within the Sites (“Content”) is entirely at your own risk. Please note, whilst we endeavour to provide accurate and up-to-date information, the Content may not be wholly accurate or up-to-date, complete or free of defects, and is subject to change, often at very short notice. All Content is provided without any representations or warranties of any kind (implied or express) to the fullest extent permitted by applicable law. School of Electronic Music, unless otherwise stated herein, owns or controls all relevant intellectual property rights in the Sites and the Content. You may not publish, distribute, extract, re-utilise, or reproduce any part of the Sites or Content in any form (including storing it in any medium) other than as expressly allowed herein or as permitted on the Sites or under UK or local law. The Sites and the Content are for your personal, non-commercial use only, and are not for re-distribution, transfer, assignment or sub-licence.


5. OBJECTIONABLE MATERIAL


If you encounter or become aware of any objectionable or infringing or unlawful content posted anywhere on the Sites, please immediately report such material (and the specific page on which it is found) to the School of Electronic Music. Please note that there may be adverse legal consequences if you make a false or bad faith allegation through this process.


6. SUBMITTING MATERIAL


If you upload any material to the Sites (including, without limitation, text, photographs and/or written comments) you hereby grant to us a worldwide, perpetual, non-exclusive licence to use that material in any media. You further agree to waive your moral rights for the purposes of this licence. You warrant and represent that you personally created, wrote and produced such content and all materials contained within such content. We reserve the right to cut, edit, crop or arrange your material as necessary in our discretion. Unless you have requested otherwise, your name may be published alongside your material. If you do not want to grant these rights, please do not submit material to the Sites.


7. CODE OF CONDUCT FOR USER CONTENT


You agree that you are responsible for everything that you post or transmit to the Sites and you agree (in relation to the Sites):

not to post content or participate in any form of activity via the Sites which is unlawful, harassing, libellous, defamatory, abusive, threatening, harmful, vulgar, obscene, profane, sexually-oriented, racially-offensive or otherwise includes objectionable material;

  • not to post content which you do not have the right to use;

  • not to abuse other Users;

  • not to spam other Users or anyone else;

  • not to publish your own contact details or those of anyone else;

  • not to register more than one account for yourself or anyone else.

You acknowledge and accept that when you upload material to the Sites, you may be exposed to comments or critical submissions from other Users that are unfair, inaccurate, offensive, indecent, or otherwise objectionable to you and you hereby waive any rights or remedies you have or may have against us with respect to any such comments or submissions.


8. LIABILITY


You agree that the liability of School of Electronic Music to you hereunder shall be limited to the lesser of: (1) the amount you have actually paid to School of Electronic Music for its products or services; and (2) fifty pounds (£50). Except as set out herein, School of Electronic Music shall not be liable for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of your use of the Sites or in relation to the goods and/or services that we provide. Nothing in this Agreement shall operate to limit or exclude liability for death or personal injury caused by negligence of School of Electronic Music.


9. INDEMNITY


You agree to indemnify School of Electronic Music for any loss or damage that may be incurred by School of Electronic Music, including without limitation legal fees, arising from any breach by you of any warranty or other term herein or your misuse of any material or information obtained through the Sites. You further undertake to indemnify School of Electronic Music for all loss or damage incurred by School of Electronic Music relation to any third party claim against School of Electronic Music for infringement of intellectual property rights arising in relation to your provision of materials to the Sites.


10. TRADEMARKS


The brands, products and service names used or appearing within the Sites (including, without limitation, “School of Electronic Music") are the trademarks or trade names of School of Electronic Music or its trading partners unless otherwise stated. You may not distribute products or offer services under or by reference to or otherwise use or reproduce any such trade marks, trade names or taglines without the prior written permission of School of Electronic Music.


11. HACKING


You agree and undertake not to attempt to damage, deny service to, hack, crack, reverse-engineer, or otherwise interfere (collectively, "Interfere") with the Sites in any manner. If you in any way Interfere with the Sites, you agree to pay all damages incurred by School of Electronic Music. School of Electronic Music will cooperate with the authorities in prosecuting any User who Interferes with the Sites or otherwise attempts to defraud School of Electronic Music or any other parties through your use of the Sites or services provided via the Sites. School of Electronic Music reserves the right to deny any or all access or service to any User for any reason, at any time, at our sole discretion. You agree that we may block your IP address or addresses at any time, and at our sole discretion to disallow your continued use of the Sites. We reserve the right to take any action we may deem appropriate in our sole discretion with respect to violations or enforcement of the terms of this Agreement, and we expressly reserve all rights and remedies available to us at law or in equity.


12. NO PARTNERSHIP


Your use of the Sites and/or the content creates no partnership, client, fiduciary or other professional relationship.


13. ENTIRE AGREEMENT


This Agreement constitutes the entire agreement between the parties on the subject matter hereof. There are no understandings, agreements, or representations, oral or written, not specified herein regarding this Agreement.


14. FORCE MAJEURE


We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control.


15. SEVERANCE


If any part, term, or provision of this Agreement shall be held by a court of competent jurisdiction to be illegal, unenforceable, or in conflict with any relevant law, the remaining portions or provisions shall still remain valid and continue in full force and effect.


16. NO WAIVER


No waiver, express or implied, by either party of any term or condition or of any breach by the other of any of the provisions of this Agreement shall operate as a waiver of any breach of the same or any other provision of this Agreement.


17. VARIATION


This Agreement may be varied from time to time by our posting new terms on the Sites, and any such amendment will be applicable to all Users from the date and time such revised terms have been posted on the Sites. Your continued use of the Sites or services constitutes agreement with and acceptance of any such amendment or other changes.


18. LAW AND JURISDICTION


This Agreement shall be governed by and will be construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the English Courts.


19. CONTACTING US


For enquires regarding the Sites and returns, please contact us at the following address: School of Electronic Music Limited, 220 Chapel Street, Manchester, M3 5LE or contact us at [email protected].